I wrote an email today for a student I met at a Supply Chain Conference who had enormous drive, talent and capability but mentioned that she encountered a number of people who were taken aback by her style and confidence.  I shared with her what the biggest lessons I have learnt (painfully) about working in [...]

People skills are a crucial part of the success in any business….and if you are in doubt, just check out the financial pages of any broadsheet! Everyone is waking up to the fact that skills are a competitive differentiator! However, for many years, being able to evidence a return on the investment in training was [...]

One thing my team and I are passionate about is delivering ‘education’ into the hands of our customers.  However, to be consistent with what people procure, we always refer to this as ‘training’ – on our website, on our literature and in our proposals. So what’s the difference? The difference is… Training is what companies [...]