Measure For Success™

Knowing how to measure a process is as important as knowing how to operate it. Measures drive performance and behaviours. In this Key element, we learn how to develop the ‘right’ measures to drive the ‘right’ behaviours in order to get the ‘right’ results.

In Measure for Success™ we explain how to:

• Create measures that are aligned to the organisations goals and supply chain strategies
• Integrate these measures across process areas
• Focus on the wildly important – measuring from the customer’s perspective
• Develop compelling scoreboards and reports
• Keep score so people behave differently
• Understand the role of the Supply Chain Council’s SCOR^® model
• Understand the role of Benchmarking and SCORmark^®
• Confront the brutal facts and never hide the truth

Measures need to be compelling and accurate, drive the business in the right direction and ensure people behave in a way congruent to the goals and values of the organisation. Many organisations we have worked with have been ‘reports rich, information poor’. There is never a lack of reports and measures in business; there is often a lack of truthful reporting on the key items that matter most.

The Measure for Success™ material is available as follows;

• As part of the 7 Keys to Unlocking Organisational Greatness™ 2 day Overview
• As part of the 7 Keys to Unlocking Organisational Greatness™ 5 day Bootcamp
• As a separate ‘Measure for Success™’ 1 day course
• As a component of the ‘7 Keys to Organisational Greatness™’ Health-check questionnaire
• Utilised as part of a business improvement project with SEVEN